Collaborating for a healthier Florida.

The Health Care District of Palm Beach County is proud to help link residents in need to vital social services, like nutritious food, medical care and a safe place to live. Unite PBC connects the county’s many outstanding community organizations that deliver services that address the social determinants of health. One of the best features of this platform is that by tracking and measuring outcomes, our partners receive confirmation that clients are getting the important services they need.

Having a baby is a life-changing event. Even for the best-supported families, it can “take a village.” Unite Us is one of the key solutions for the First 1,000 Days initiative, to ensure families have the support they need to help their children thrive. It is not only an outcomes-focused, closed loop electronic referral platform, but provides an accurate view of resources and a real-time data dashboard to view gaps in services and where to focus our initiative efforts. The launch of Unite Us in Sarasota County was extraordinarily successful, which speaks to the power of partnerships in our community. I am honored to be part of such a large, countywide system change that will have an impact for many years to come.

Unite Us has made it a lot easier and more streamlined to get folks to needed services. At the Healthcare District of Palm Beach County, we don’t have traditional case managers, but our nurses sometimes can help. Now, the platform has helped act as our AI type of case manager. I no longer have to struggle and lock myself into a phone call trying to get a patient to a referral source.

We are able to help more people through the process. We have quicker access to them and the ability to identify if we can serve them or if we just need to refer them. There is no more wait time for the client or for us, we are connecting them to care more efficiently. Unite Us has reduced those wasted hours for us, keeping everything we need in one place and allowing us to expand.

Since Unite Us, our capabilities to help people in a quick manner has expanded. We try to help as much as we can, so we are grateful that this particular program exists. Now we will be offering better, more, and quicker services to people because we have the power of Unite Us.

At 2-1-1 Broward, addressing the Social Determinants of Health and identifying a technology solution to streamline coordinated care delivery have been top priorities. With the understanding that effectively reducing health disparities improves population health outcomes, achieving racial health equity is stated in our C3 initiative’s goals and visioning. Building a robust network is the essential next step in co-creating systems change.

Unite Us has been the superhero for our story in connecting our families to the services they need. Unite Us saves our case managers a lot of time by allowing us to seamlessly refer families to several different agencies at one time.